100% Discount is applied on Labours.

As per the process set by FORD, If the Quick Repair Service Repair Order is not delivered under 90 Minutes, then 100% discount will get applied to the Labour amount.

The 90 Minutes duration is calculated right from Vehicle inward creation (Vehicle Received Date Time) to Final RO billing.

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• How 90 minutes are calculated for Quick Service Repair?

  The 90 Minutes duration is calculated right from Vehicle inward creation (Vehicle Received Time) to RO final billing.

• 10% additional charges applied because of Quick Repair Service

  This validation comes when dealer completes Quick Service repair service under 45 minutes, then as per the process set by Ford 10% additional charges will be applied to the customer. The 45 minutes duration will be considered from the vehicle ...

• How to change Quick Service repair category.

  Quick Service repair category can be changed within 45 Minutes of document creation. If the prescribed time limit exceeded, then user will not be able to change repair category. Also, the same cannot be updated from DMS Support side.

• SOP DOCUMENT FOR SERVICE CAMPAIGN

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• Non retained campaign not applied.

  As per the present DMS lite functionality, even if the vehicle is applicable for non-retained campaign but if the dealer user has not selected the parts applicable for particular campaign, then campaign discount will not apply automatically.