Password Reset Process.

Password Reset Process.




After Clicking on Forgot Password Link, the system will direct user to the below page.

User need to enter its DMS Username and Registered E-mail address.

Once all the details are entered Click on GO.


A Password will be delivered to your registered E-mail ID, copy the same and enter in Password Field.



Once user entered the Password received on mail, copy the same and enter as Old Password.

New Password:- This will be the password user wants to update.


Note :- If User face validation as below then user need to contact DMS Support team to register its mail ID.




Password Policy


Auto User-Name Display

At the time of login earlier the system was displaying user-name automatically as below



The updated login screen will not retain the user-name. The dealer user will need to manually input the username each time during login.



Password Complexity

As per the security steps below are the points to set the user password.

 

1.     Password must be of minimum 8 characters length.

2.     Password must contain at least one special character.

3.     Password must contain 1 digit.

4.     Password must contain 1 capital character.

Eg.: Ford@2024





Password Lockout

 

The system permits three password entry attempts. If an incorrect password is entered three times consecutively by the dealer user, the account will be locked.




And in this scenario dealer user need to contact FORD Helpdesk to reactivate the user.

 

Password Expiry

 

Upon setting a password, it will automatically expire within a duration of 90 days. This security measure ensures regular updates to maintain account integrity and confidentiality. Users will be prompted to renew their passwords periodically for enhanced security.

















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