Password Reset Process.

Password Reset Process.




After Clicking on Forgot Password Link, the system will direct user to the below page.

User need to enter its DMS Username and Registered E-mail address.

Once all the details are entered Click on GO.


A Password will be delivered to your registered E-mail ID, copy the same and enter in Password Field.



Once user entered the Password received on mail, copy the same and enter as Old Password.

New Password:- This will be the password user wants to update.


Warning
Note :- If User face validation as below then user need to contact DMS Support team to register its mail ID.


    • Related Articles

    • SOP for Dashboard password reset.

      Dashboard User In PC/Laptop, User need to login DMS through his Dashboard user Id. Click on Options Once login, system will ask for “Please change your password”. Click on Ok -> New window will open Enter Old Password -> New Password & Confirm New ...
    • Introducing New User and Password Policy

      Password Policy Auto User-Name Display At the time of login earlier the system was displaying user-name automatically as below The updated login screen will not retain the user-name. The dealer user will need to manually input the username each time ...
    • DMS lite and Mobile app cannot be login at the same time

      As per the present functionality, Same DMS User ID and Password cannot be login on both platforms i.e. on DMS lite & Mobile Application. At a time only one platform can be used either DMS lite or Mobile Application.
    • Unable to login Mobile App.

      The Mobile app login rights are only available with below mentioned DMS users. 1. Service Advisor 2. Greeter GEM and Other users will not be able to see Service details as this Application shows user specific details only.
    • Mobile App login issue

      The Mobile app login rights are only available with below mentioned DMS users. 1. Service Advisor 2. Greeter GEM and Other users will not be able to see Service details as this Application shows user specific details only.