Campaign Not applied in RO
As per the process set by Ford, the Campaign is applicable for a vehicle if the document creation and billing of the same has been done during applicable campaign duration only.
If the document is created during Campaign period and it is billed after the expiry of campaign date, then same campaign discount will not be reflecting in Final Invoice copy.
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Amount Showing variation from Pre invoice to Tax Invoice.
If the campaign discount is applied on Pre-invoice and if same is missing on final invoice copy, there will be amount variation. User must ensure the document creation and billing date should be in between campaign duration.
Campaign not applied in Final Invoice copy
As per the process set by Ford, the Campaign is applicable for a vehicle if the document creation and billing of the same has been done during applicable campaign duration only. If the document is created during Campaign period and it is billed after ...
Amount mismatched in Pre and final invoice copy.
If the campaign discount is applied on Pre-invoice and if same is missing on final invoice copy, there will be amount variation. User must ensure the document creation and billing date should be in between campaign duration.
Non retained campaign not applied.
As per the present DMS lite functionality, even if the vehicle is applicable for non-retained campaign but if the dealer user has not selected the parts applicable for particular campaign, then campaign discount will not apply automatically.
SOP DOCUMENT FOR SERVICE CAMPAIGN
Service Appointment Screen If the VIN is registered under Campaign , when the user creates Service Appointment by selecting VIN / Regn. No, all applicable service campaign(s) for the selected VIN will be displayed on screen as a Pop-up message User ...