Customer belongs to other dealership, please proceed for OTP verification.

During Service Estimate or Vehicle Inward document creation this validation pop up due to below reasons:

1. If the customer contact is already created in another dealership OR

2. If Customer has previously done servicing in any other dealership.

Resolution :

In Order to tag required Customer to your dealership, dealer user will have to complete Customer OTP Verification.

Step 1 :- Click on Customer Verification option available on top of the screen.

Step 2 :- Kindly enter all the required correct details and Verify OTP as shown in attached snapshot.

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