Customer Email ID not showing in tax invoice.
As per the present DMS lite print configuration Customer E-mail ID is not available in RO pre/Final Invoice document.
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Workshop Returned, but Invoice amount is not showing zero.
As per the process set by Ford and Present DMS lite functionality, if the Workshop return document is created for a particular RO/BRO document, then the WSR (Workshop Return document) will be showing in RO Bill Statement report and amount for the ...
Even after workshop return document creation Repair order is showing in DMS lite.
Dear Sir/Madam, As per the present DMS lite functionality, even if the workshop return document is created for a Repair Order / Body & Paint repair order, the same document cannot be removed from RO Catalogue view. But, considering the Audit at ...
MRP not showing.
If the MRP for a part is not showing in Repair Order (RO)/ Body and Paint Repair Order (BRO) user must ensure that below mentioned 3 prices are updated in Item Prices for that Part. 1. Sale Price 2. Purchase Price 3. MRP As user needs to enter Sale ...
Not able to create final invoice.
This validation occurs when two different claim to contacts are selected on Parts and labour lines. As per the present DMS lite Functionality two different claim to contacts cannot be selected on the line level. Error Snap: Root Cause Snap:
Invalid Value validation in repair order.
Dealer user often get this validation while doing ratio billing in a RO/ BRO document. Reason : This validation pop ups, when dealer user does not enter ratio under three digits(numbers). Resolution: Users have to enter all the ratios under 3 digits ...