DMS lite and Mobile app cannot be login at the same time

As per the present functionality, Same DMS User ID and Password cannot be login on both platforms i.e. on DMS lite & Mobile Application.

At a time only one platform can be used either DMS lite or Mobile Application.

• Related Articles

• Unable to login Mobile App.

  The Mobile app login rights are only available with below mentioned DMS users. 1. Service Advisor 2. Greeter GEM and Other users will not be able to see Service details as this Application shows user specific details only.

• Mobile App login issue

  The Mobile app login rights are only available with below mentioned DMS users. 1. Service Advisor 2. Greeter GEM and Other users will not be able to see Service details as this Application shows user specific details only.

• SOP for DMS lite UI release.

  Dear Dealers, Please find attached SOP document for the steps to be followed post tonight's production release. Regards, Ford Helpdesk

• Password Reset Process.

  Enter Your DMS lite Username and Click on Forgot Password link as shown below: After Clicking on Forgot Password Link, the system will direct user to the below page. User need to enter its DMS Username and Registered E-mail address. Once all the ...

• Stock Not available validation during Purchase Return in DMS lite.

  If the Dealer user facing validation that Stock Not Available at the time of Purchase Return, then user will have to follow below steps : 1. Ensure that all the parts received under GRN, are entered during purchase return document creation. 2. If the ...