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How to change customer contact number.
To change or update the customer contact number user need to follow the steps as mentioned below:- Step 1 : Go to customer Master. Navigation : Administration >> Management >> Customers. Search the Customer Contact and Open. Step 2 : Update the ...
How to create contact.
Contacts creation To access Contacts creation please find the below Path: Admin → Management → Foundation → Contacts creation Click on Contacts creation for further process. Step 1.1: Click on New to create new employee . Step 1.2: Here enter Code ...
Employee Not Reflecting.
If an employee contact is not showing in a document for example Service Advisor name is not showing in dropdown then, 1. User need to verify if the employee contact is created that user in DMS lite. Navigation : Administration >> Management >> ...
Incorrect VIN or Mobile Details
This validation pop ups when dealer user has entered customer details different than the Customer details tagged with that VIN in DMS lite. User can verify these details by following the FTP Status log OR by referring to the contact master/ vehicle ...
Unable to login Mobile App.
The Mobile app login rights are only available with below mentioned DMS users. 1. Service Advisor 2. Greeter GEM and Other users will not be able to see Service details as this Application shows user specific details only.