How to change customer contact number.
To change or update the customer contact number user need to follow the steps as mentioned below:-
Step 1 : Go to customer Master.
Navigation : Administration >> Management >> Customers.
Search the Customer Contact and Open.
Step 2 : Update the Mobile Number or Email details if required.
Step 3 : Complete OTP verification Process and save contact.
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How to change contact number in DMS lite ?
To change contact details in DMS Lite. User follow below mentioned process. Step 1 : Navigation : Administration >> Management >> Foundation >> Contact. Step 2 : Search for the contact : Enter contact code and Click on Load Data Step 3 : Change ...
Incorrect VIN or Mobile Details
This validation pop ups when dealer user has entered customer details different than the Customer details tagged with that VIN in DMS lite. User can verify these details by following the FTP Status log OR by referring to the contact master/ vehicle ...
Incorrect VIN or Mobile Details.
At the time of Customer OTP verification if user face below validation, we suggest user to update the correct VIN information and the Mobile number tagged with the customer during previous service.
How to create contact.
Contacts creation To access Contacts creation please find the below Path: Admin → Management → Foundation → Contacts creation Click on Contacts creation for further process. Step 1.1: Click on New to create new employee . Step 1.2: Here enter Code ...
Customer belongs to other dealership, please proceed for OTP verification.
During Service Estimate or Vehicle Inward document creation this validation pop up due to below reasons: 1. If the customer contact is already created in another dealership OR 2. If Customer has previously done servicing in any other dealership. ...