How to find source of service appointments?
Dear Dealer,
You can refer to the Service appointment list report where referring to the Source column you can check the source of appointments.
Service Appointment List :
Navigation : Service >>> Reports >>> Workshop >>> Service Appointment list.
2. For appointments received through Online Service Booking portal you can refer to the below report:
Online Service Booking Report :
Navigation : Service >>> Reports >>> Summary >>> Online Service Booking report
Regards,
Ford Helpdesk
Related Articles
How to check online Service Booking appointment ?
Dear Dealer, You can refer to the Service appointment list report where referring to the Source column you can check the source of appointments. Service Appointment List : Navigation : Service >>> Reports >>> Workshop >>> Service Appointment list. 2. ...SOP DOCUMENT FOR SERVICE CAMPAIGN
Service Appointment Screen If the VIN is registered under Campaign , when the user creates Service Appointment by selecting VIN / Regn. No, all applicable service campaign(s) for the selected VIN will be displayed on screen as a Pop-up message User ...Permission Denied, You are not Authorized Person for this Branch.
This validation Pop Ups to the user, when any parent document is in open state in another branch or company. For Example :- If any service estimate/ Service Appointment is opened in another branch/company. Resolution : Step 1 : Kindly connect with ...Service Feedback utility.
Please refer to the below path for Service Feedback in DMS lite. Navigation : Service >>> Planning >>> Service Feedback Once all the required details selected, User will have to click on Get Data button. User can select Repair Order documents as per ...Does not exists
This validation pop ups to the Dealer User at the time of new Vehicle inward document creation or while creating new Service estimate or new Service Appointment in DMS lite. Resolution : DMS will be giving this kind of validation, if registration ...