How to update kilometer and model code in DMS lite.

As per the process set by Ford, to correct the Kilometer/Odometer reading and Model code change/ correction,
dealers are requested to contact its Regional Ford Team. (RSM)

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• Incorrect VIN or Mobile Details

  This validation pop ups when dealer user has entered customer details different than the Customer details tagged with that VIN in DMS lite. User can verify these details by following the FTP Status log OR by referring to the contact master/ vehicle ...

• Incorrect VIN or Mobile Details.

  At the time of Customer OTP verification if user face below validation, we suggest user to update the correct VIN information and the Mobile number tagged with the customer during previous service.

• How to update sale date in DMS lite?

  Step 1: Go to VIN Details Navigation : Administration >>> Management >>> VIN details Step 2: Search for the VIN number as shown in below image. Step 3: Open VIN details and go to second tab VIN Information: Check if the Invoice date is updated in ...

• SOP for DMS lite UI release.

  Dear Dealers, Please find attached SOP document for the steps to be followed post tonight's production release. Regards, Ford Helpdesk

• Can we cancel Credit Note in DMS lite?

  No. As of now, Credit Note cannot be cancelled in DMS lite.