Introducing New User and Password Policy

Introducing New User and Password Policy

Password Policy



Auto User-Name Display

At the time of login earlier the system was displaying user-name automatically as below



The updated login screen will not retain the user-name. The dealer user will need to manually input the username each time during login.



Password Complexity

As per the security steps below are the points to set the user password.

 

1.     Password must be of minimum 8 characters length.

2.     Password must contain at least one special character.

3.     Password must contain 1 digit.

4.     Password must contain 1 capital character.

Eg.: Ford@2024





Password Lockout

 

The system permits three password entry attempts. If an incorrect password is entered three times consecutively by the dealer user, the account will be locked.




And in this scenario dealer user need to contact FORD Helpdesk to reactivate the user.

 

Password Expiry

 

Upon setting a password, it will automatically expire within a duration of 90 days. This security measure ensures regular updates to maintain account integrity and confidentiality. Users will be prompted to renew their passwords periodically for enhanced security.


















    • Related Articles

    • Password Reset Process.

      Enter Your DMS lite Username and Click on Forgot Password link as shown below: After Clicking on Forgot Password Link, the system will direct user to the below page. User need to enter its DMS Username and Registered E-mail address. Once all the ...

    • SOP for Dashboard password reset.

      Dashboard User In PC/Laptop, User need to login DMS through his Dashboard user Id. Click on Options Once login, system will ask for “Please change your password”. Click on Ok -> New window will open Enter Old Password -> New Password & Confirm New ...

    • DMS lite and Mobile app cannot be login at the same time

      As per the present functionality, Same DMS User ID and Password cannot be login on both platforms i.e. on DMS lite & Mobile Application. At a time only one platform can be used either DMS lite or Mobile Application.

    • Unable to login Mobile App.

      The Mobile app login rights are only available with below mentioned DMS users. 1. Service Advisor 2. Greeter GEM and Other users will not be able to see Service details as this Application shows user specific details only.

    • Mobile App login issue

      The Mobile app login rights are only available with below mentioned DMS users. 1. Service Advisor 2. Greeter GEM and Other users will not be able to see Service details as this Application shows user specific details only.