Unable to cancel repair order.

Unable to cancel repair order.

The Repair Order cancellation rights are available with GM & Service Manager User IDs only.

In order to cancel a repair order,

1. Repair order must be in open state i.e. it should not be invoiced.
2. Take issue return for all the issued part qty.
3. Update the status of labours to Started.
4. Click on Cancel button on top of the general page of Repair Order.


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