Workshop Returned, but Invoice amount is not showing zero.

Workshop Returned, but Invoice amount is not showing zero.

As per the process set by Ford and Present DMS lite functionality, if the Workshop return document is created for a particular RO/BRO document, then the WSR (Workshop Return document) will be showing in RO Bill Statement report and amount for the same will be showing in negative values. This is particulary to assist dealer users to keep track of the returned invoices.

Please note, even if the Workshop return document is created, the amount will not be changed in already generated invoice copy Or the Invoice details showing in RO Bill Statement report.

Thanks for understanding.

For further clarification, kindly get in touch with your regional Ford Team.

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