Mobile App login issue

The Mobile app login rights are only available with below mentioned DMS users.

 1. Service Advisor

2. Greeter

 GEM and Other users will not be able to see Service details as this Application shows user specific details only.

• Related Articles

• Unable to login Mobile App.

  The Mobile app login rights are only available with below mentioned DMS users. 1. Service Advisor 2. Greeter GEM and Other users will not be able to see Service details as this Application shows user specific details only.

• DMS lite and Mobile app cannot be login at the same time

  As per the present functionality, Same DMS User ID and Password cannot be login on both platforms i.e. on DMS lite & Mobile Application. At a time only one platform can be used either DMS lite or Mobile Application.

• Incorrect VIN or Mobile Details.

  At the time of Customer OTP verification if user face below validation, we suggest user to update the correct VIN information and the Mobile number tagged with the customer during previous service.

• Incorrect VIN or Mobile Details

  This validation pop ups when dealer user has entered customer details different than the Customer details tagged with that VIN in DMS lite. User can verify these details by following the FTP Status log OR by referring to the contact master/ vehicle ...

• PART COST IN ISSUE DOCUMENT

  SOP FOR PART COST IN ISSUE DOCUMENT Part Issue In Part issue document, cost will be going to reflect. User needs to check whether it is correct or not. If for any line item, cost not reflects then that Part will not have stock available in his ...